Retail Food Industry Logistics Hospitality Service & Cloud

Privacy Policy

DIGI Group (“we”) handle personal data based on the following policy (the “Policy”):

  • Compliance, Data Controller

    We appropriately handle personal data, which we collect, hold or use through our business activity, in compliance with applicable laws concerning protection of personal data and this Policy.

    Data controller of the personal data we handle in Singapore is as follows:

    DIGI Singapore Pte Ltd
    4 Leng Kee Road
    #06-01, SIS Building
    Singapore 159088

    Data controller of the personal data we handle worldwide is as follows:

    TERAOKA SEIKO Co., Ltd.
    13-12 Kugahara 5-chome Ohta-ku, Tokyo 146-8580 Japan

  • The Purpose of the handling

    We handle the personal data in accordance with applicable laws for the following purposes:

    To achieve the administrative or accounting purposes as well as for the completion of transaction

    • Meeting with the partner;
    • Transactions with the partner.

    Based on your consent

    • Offers of various information;
    • Provision of information such as recruitment;
    • Contact;
    • Implementation of the purpose which we indicate at the time of collection.

  • Share

    We may share the personal data, such as your company name, position or contact address, with other DIGI Group companies or subcontractors to the extent necessary for implementing the purpose specified in the preceding paragraph (for example, in case it is appropriate that another DIGI Group company responds directly to the inquiry from the customer, or in case it is necessary to provide after-sale service of our products or services). In this case, we will execute an appropriate agreement with them as required under applicable laws and supervise appropriately them necessary for protecting personal data accordingly. TERAOKA SEIKO Co., Ltd. is responsible to handle the personal data shared among the DIGI Group.
    You may find the list of DIGI Group among which your personal data will be shared at the companies which are in “DIGI Group” pages of this website.

  • Transfer to a third country

    We may transfer your personal data to third countries which may not have equivalent laws concerning protection of personal data as your country, basically to the countries in which DIGI Group companies are. In this case, we take appropriate measures necessary for protecting personal data in accordance with applicable laws.

  • Disclosure to a third party

    We will not disclose or provide personal data to a third party other than DIGI Group companies and subcontractors without your prior consent unless otherwise we are requested by law.

  • Recording telephone call

    We may record telephone calls to accurately grasp your requests or demands, etc.

  • Accuracy

    We make effort to keep personal data accurate and latest to the extent necessary for implementing the purpose specified in the Paragraph 2. When we no longer need to use the personal data, we will dispose of the personal data in accordance with our internal rules.

  • Security control

    We comply with applicable laws and take appropriate measures necessary for preventing an unfair access and accidental disclosure of personal data. We will revise this Policy as necessary. We will retain the data collected for a period to achieve the purpose of retention of such data.

  • Education

    We implement regular education to our employees for handling and protecting personal data.

  • Your rights

    Regarding to your personal data we hold, you have the right to ask us to access, rectify, erase, or restrict handling of your personal data, and may object to handling your personal data or withdraw your consent to handling by DIGI Group, and you have the right to lodge a complaint with a supervisory authority. If you want to ask such, object to handling or withdraw your consent, you can send us inquiry with “Contact Us” in this website or to the contact detail set out in Paragraph 13 below.

  • Access, rectification and erasure

    In case that you ask us to access, rectify, erase or restrict handling of your personal data, we respond such only where we can confirm that such asking is from you unless we need to handle in accordance with applicable laws.

  • Cookies and use of this website

    This website uses cookie to monitor browsing preferences and help us analyze data about webpage traffic to make website improvements and for statistical analysis purposes.
    A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. Most internet browsers allow you to turn off cookies. Should you do so, you may not be able to experience all the features of this Website.

    When you visit our website, our servers may record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. DIGI Group may use this information to compile statistical data on the use of our websites to track how users navigate through this website so that we can evaluate and improve our websites.

  • Contact

    Questions, comments and requests regarding this Policy or handling personal data by DIGI Group are welcomed and should be addressed by using “Contact Us” in this website or to the below:

    DIGI Singapore Pte Ltd
    4 Leng Kee Road
    #06-01, SIS Building
    Singapore 159088
    6378 5387