Privacy Policy

DIGI Group (“we”) handle personal data based on the following policy (the “Policy”):

• Compliance, Data Controller

  We appropriately handle personal data, which we collect, hold or use through our business activity, in compliance with applicable laws concerning protection of personal data and this Policy.

  Data controller of the personal data we handle in Canada is as follows:

  DIGI CANADA Inc.
  87 Moyal Court, Concord, Ontario, L4K 4R8 Canada

  Data controller of the personal data we handle worldwide is as follows:

  TERAOKA SEIKO Co., Ltd.
  13-12 Kugahara 5-chome Ohta-ku, Tokyo 146-8580 Japan

• The Purpose of Handling Personal Data

  We handle the personal data in accordance with applicable laws for the following purposes:

  To achieve the administrative or accounting purposes as well as for the completion of transaction

  • Meeting with the partner;
  • Transactions with the partner.

  Based on your consent

  • Offers of various information;
  • Provision of information such as recruitment;
  • Contact;
  • Implementation of the purpose which we indicate at the time of collection.

• Share

  We may share the personal data, such as your company name, position or contact address, with other DIGI Group companies or subcontractors to the extent necessary for implementing the purpose specified in the preceding paragraph (for example, in case it is appropriate that another DIGI Group company responds directly to the inquiry from the customer, or in case it is necessary to provide after-sale service of our products or services). In this case, we will execute an appropriate agreement with them as required under applicable laws and supervise appropriately them necessary for protecting personal data accordingly. TERAOKA SEIKO Co., Ltd. is responsible to handle the personal data shared among the DIGI Group.
  You may find the list of DIGI Group among which your personal data will be shared at the companies which are in “DIGI Group” pages of this website.

• Transfer to a Third Country

  We may transfer your personal data to third countries which may not have equivalent laws concerning protection of personal data as your country, basically to the countries in which DIGI Group companies are. In this case, we take appropriate measures necessary for protecting personal data in accordance with applicable laws.

• Disclosure to a Third Party

  We will not disclose or provide personal data to a third party other than DIGI Group companies and subcontractors without your prior consent unless otherwise we are requested by law.

• Recording Telephone Calls

  We may record telephone calls to accurately grasp your requests or demands, etc.

• Accuracy

  We make effort to keep personal data accurate and latest to the extent necessary for implementing the purpose specified in the Paragraph 2. When we no longer need to use the personal data, we will dispose of the personal data in accordance with our internal rules.

• Security Control

  We comply with applicable laws and take appropriate measures necessary for preventing an unfair access and accidental disclosure of personal data. We will revise this Policy as necessary. We will retain the data collected for a period to achieve the purpose of retention of such data.

• Education

  We implement regular education to our employees for handling and protecting personal data.

• Your rights

  Regarding to your personal data we hold, you have the right to ask us to access, rectify, erase, or restrict handling of your personal data, and may object to handling your personal data or withdraw your consent to handling by DIGI Group, and you have the right to lodge a complaint with a supervisory authority. If you want to ask such, object to handling or withdraw your consent, you can send us inquiry with “Contact Us” in this website or to the contact detail set out in Paragraph 13 below.

• Access, Rectification and Erasure

  In case that you ask us to access, rectify, erase or restrict handling of your personal data, we respond such only where we can confirm that such asking is from you unless we need to handle in accordance with applicable laws.

• Cookies and Use of this Website

  This website uses the technology called “cookies” to make it more convenient for you to use this website. The cookies identify your computer, but never collect information which can identify yourself. You can refuse to use cookies by changing your browser settings. This website may record your computer information as an access log to:

  • Investigate the cause of problems occurring on the server and solve such problems;
  • Improve this website;
  • Use for statistical data which cannot identify individuals.

• Contact

  Questions, comments and requests regarding this Policy or the handling of personal data by DIGI Group are welcomed and should be addressed by using the “Contact Us” page in this website or to the contact below:

  DIGI CANADA Inc.
  87 Moyal Court, Concord, Ontario L4K 4R8, Canada
  1-888-587-8221 (Monday – Friday / 8:30AM – 5:00PM EST)

  sales@ca.digi-group.com